Frequent Asked Questions (FAQ)

Frequent Asked Questions (FAQ)

23 Oct 2020

Frequent Asked Questions

 

1. Quarantine Information

1.1 What is AlternativeQuarantine (AQ)

- Alternative Quarantine (AQ), formally known as Alternative State Quarantine (ASQ) and Alternative Local Quarantine (ALQ)  is the government-designated quarantine facility (usually hotels and resorts) for international travelers who are entering Thailand during COVID-19 pandemic. 

- All traveller to Thailand is required to be quarantined at the government designated facility in accordance with regulations/measures at that time.

 

1.2 How to make AQ reservation?

- Click <<Link>> for the list and details of AQ. (Please note that travellers cannot use SHA Plus + reservation for general entry to Thailand since travellers from Jordan, Iraq and Palestine are not eligible to enter Phuket under Sandbox Programme at this moment)

- Travellers can make a reservation with AQ as follows:

- Please note that the confirmed AQ reservation must be fully paid or deposit at least 30,000 Thai Baht or 1,000 USD in order to register for Certificate of Entry (COE).

 

1.3 How long do I need to be quarantined upon arriving Thailand?

Due to COVID-19 pandemic situation in Thailand, new quarantine measure has been implemented as follows:

1. Thai and non-Thai national with Certificate of Entry (COE) issued before 1 May 2021:

  • If entering Thailand between 1 - 5 May 2021, quarantine period will be no less than 7 days (vaccinated traveller) and no less than 10 days (non-vaccinated traveller).
  • If entering Thailand from 6 May 2021 onwards, quarantine period will be no less than 14 days.

2. Thai and non-Thai national with COE issued from 1 May 2021 onwards:

  • Quarantine period will be no less than 14 days.

 

(As of 29 April 2021, information below remains suspended until further notice)

- Travellers are required to be quarantined in the government-designated facility for no less than 10 days at their own expense (from 1 April 2021 onwards).

- However, travellers from countries with cases of COVID-19 variant strains are subjected to 14-day quarantine. The Ministry of Public Health will review the list of countries with COVID-19 variant strains on monthly basis (Jordan, Iraq and Palestine are not in the list as of 29 March 2021. Therefore, travellers from Jordan, Iraq and Palestine are required to be quarantined for no less than 10 days).

For travellers with vaccine certificate and travelling from countries with no cases of COVID-19 variant strains may be eligible to no less than 7-day quarantine. This condition will only apply to those who have been vaccinated against COVID-19 with a vaccine approved by World Health Organization (WHO) or Ministry of Public Health of Thailand no less than 14 days before the travelling date (must complete all dosage as recommend by manufacturer). Travellers must present vaccine certificate (an original paper or a print out of online vaccine certificate) to International Port Health Control at the port of arrival, otherwise the travellers may be quarantined for no less than 10 days. The list of approved vaccine is as follow (as of 2 April 2021):

 

Name of Vaccine

Manufacturer

No. of Dosage

 

1. SARS-CoV-2 Vaccine (CoronaVac)

Sinovac

2

 
 

2. AZD1222

AstraZeneca/Oxford

2

 

3. AZD1222

SK BIOSCIENCE AstraZeneca/Oxford

2

 

4. BNT162b2/CORMIRNATY Tozinameran (INN)

Pfizer/BioNTech

2

 

5. Covishield (ChAdOx1_nCoV-19)

Serum Institute of India

2

 

6. Ad26.COV2.S

Janssen - Johnson & Johnson

1

 

7. mRNA-1273

Moderna

2

 

8. Sinopharm COVID-19 Vaccine

The Beijing Institute of Biological Products

2

 

 

- Please note that vaccine certificate must be issued from the country of port of departure. For example, the passengers depart from Jordan to Thailand must present the vaccine certificate issued by competent Jordanian authority in order to be quarantined for a period no less than 7 days. Otherwise, travellers are required to be quarantined for no less than 10 days.

 

- The Communicable Disease Control Officer at International Port Health Office of Thailand has the authority to decide on the final quarantine period.
 

(As of 29 April 2021, information above remains suspended until further notice)

 

1.4 Where can I quarantine upon arriving Thailand?

- Travellers can reserve their quarantine place with the Alternative Quarantine (AQ) as follows:

  • Passengers arriving in Bangkok (Suvarnabhumi and Don Mueang International Airport) can quarantine only at AQ in Bangkok vicinity, Chonburi Province, Prachinburi Province and Nakonnayok.
  • Passengers arriving in Phuket can quarantine only at AQ in Phuket Province and Phang-nga Province (Travellers from Jordan, Iraq and Palestine are not eligible to enter Phuket or Samui under Sandbox Programme at this moment).

 

1.5 Can I quarantine at my house or apartment in Thailand?

Unfortunately, travellers cannot quarantine at their place in Thailand. All traveller entering Thailand (Thais and non-Thais) are required to be quarantined at the government designated quarantine facility.

 

1.6 Can I enter Phuket or Samui under Sandbox Programme?

Unfortunately, travellers from Jordan, Iraq and Palestine are not eligible to enter Phuket or Samui under Sandbox Programme at this moment. This condition applies to all travellers from Jordan, Iraq and Palestine, regardless of their nationality or vaccination status.

 

2. Medical Insurance

Non-Thai travellers are required to have medical insurance which covers treatment and medical expenses in relation to COVID 19, with a minimum coverage of 100,000 USD for their entire stay period in Thailand. The insurance document must specifically indicate that the insurance cover medical treatment for COVID-19 no less than 100,000 USD or else it would not be accepted.

To facilitate foreigners travelling to Thailand, Thai General Insurance Association (TGIA) and Thai Life Assurance Association (TLAA) are cooperating with Thailand’s 16 leading life and non-life insurance companies under the regulation of the Office of Insurance Commission (OIC) to offer COVID-19 Insurance Protection Program which its terms and conditions are covering requirement of Thai government. For more information, please visit http://covid19.tgia.org.

Important note

a. In case the medical insurance indicates that the coverage for the COVID-19 medical treatment is less than 100,000 USD (even if coverage in other medical treatment is more than 100,000 USD), such medical insurance will not be accepted.

The example of medical insurance that will not be accepted is as follows:

Non-acceptance_example

 

b. For those entering Thailand with "retirement stay permit", additional medical insurance is required. For more information, please visit <<Link>>

 

3. Flight to Thailand

From 1 November 2020 onward, several airlines received approval from the Civil Aviation Authority of Thailand (CAAT) to conduct semi-commercial flight to Thailand. Non-Thai passengers may book the flight to Thailand with the following airlines to enter Thailand, providing that the passengers are eligible to enter Thailand. The passengers are required to provide necessary documents in accordance with Thai regulations and airlines requirements.

Click <<Link>> for more information regarding the list of semi-commercial flight to Thailand.

 

3.1 Can I transit in Thailand to other countries?

Starting from 1 March 2021 onwards, the travellers traveing with international flight may transit through Thailand (only at Suvarnabhumi International Airport) to other countries/territories. The time period of each transit/transfer operation shall not exceed 12 hours. For more information, please visit <<Link>>

 

3.2 Can I transit in Bangkok and immediately travel to other province in Thailand by domestic commercial flight?

Unfortunately, the travellers will not be able to transit in Bangkok and immediately take dometic commercial flight to othe province in Thailand. If the travellers wish to be quarantined in Phuket, the travellers need to travel from abroad directly to Phuket (i.e., Singapore - Phuket is permitted but not Singapore - Bangkok - Phuket) or take private flight from Bangkok to Phuket. 

 

4. Health Certificate

4.1 How long does my medical certificate with a laboratory result indicating that COVID-19 is not detected by RT-PCR technique remain valid?

Foreign travellers are required to present medical certificate with a laboratory result indicating that COVID-19 is not detected by RT-PCR technique, issued no more than 72 hours before departure upon checking-in at the check in counter and upon arriving Thailand. 72 hours before departure is counting from the date of issuance of the certificate to the first point of departure. For example, if your flight is Amman-Dubai-Bangkok, your document remains valid within 72 hours before departing from Amman.

 

4.2 What is Fit to Fly or Fit to Travel Health Certificate?

(IMPORTANT NOTE: Fit to Fly Health Certificate is no longer required for entering Thailand from 1 April 2021 onward. However, foreign travellers are still required to present COVID-19 negative certificate done by RT-PCR technique issued within 72 hours before departure.)

Fit to Fly Health Certificate is one of requirement for traveller to enter Thailand during this period, ensuring that the traveller is physically fit to travel by air. This is different from COVID-19 negative certificate since non-Thai passengers are required to have both documents to enter Thailand (these two documents must be issued separately). Travellers should seek Fit to Fly health certificate by themselves, since the certificate need to be issued by doctor. There is no requirement where they need to get the certificate, it can be issued from public or private clinic or hospital.  The important information is that the certificate should have name of the passenger, date of issuance, name and license number of the examining doctor, wording indicates that the passenger is fit to fly/fit to travel by air/ or any equivalent word. The certificate should be in English.

 

For any other inquiries, please contact us via email at thaiembassy.amm@mfa.mail.go.th

 

As of 17 August 2021

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